Carpet, Rug & Upholstery Cleaning FAQs
Frequently asked questions
Real answers from the people who clean your carpets. If you still need help, call +61 488 839 024.
Cleaning process
How long does it take for carpets to dry?
Most carpets dry in 1–2 hours because our process uses far less water than traditional steam cleaning.
What cleaning method do you use?
We use Hot Carbonating Extraction to lift dirt, allergens and grime without soapy residue.
How often should carpets be professionally cleaned?
Every 6–12 months is standard. Homes with children, pets or allergy concerns usually benefit from more frequent cleaning.
Do you clean rugs and upholstery too?
Yes. We clean sofas, chairs, ottomans and a wide range of rug types using the safest method for each material.
Safety, booking and results
Are your solutions safe for children and pets?
Yes. Our main cleaning solution is green-certified, non-toxic and designed for homes with families and pets.
Will the process damage my carpet?
No. The low-moisture approach is gentler than heavy saturation and helps protect carpet backing over time.
How do I book and how much does it cost?
Call +61 488 839 024 for a fast quote. Pricing depends on area size, material and any specialty treatment required.
Can you remove tough stains and pet accidents?
In many cases, yes. Results depend on how old the stain is and what caused it, but early treatment gives the best chance of removal.
What if I’m not happy with the clean?
We stand behind the work. If something is not right, contact us and we’ll work with you to make it right.
Still have questions? Call +61 488 839 024.